1. Information we may collect
MAHIR ART GALLERY may collect information that customers voluntarily provide through website enquiries, WhatsApp conversations or direct communication. This can include full name, phone number, email address, city or location, product requirement, requirement details and contact preference.
We may also collect basic website usage information such as browser type, referring website, time of visit and pages accessed, if analytics or cookies are enabled by the website provider or browser settings.
2. Purpose of collection
The information is used to understand your enquiry, respond to your request, share product guidance and contact you regarding your requirement. We may also use it to manage follow-up communication, improve our service and maintain internal business records.
3. External form and CRM processing
Some website enquiries are submitted through an external CRM or form processor. MAHIR ART GALLERY uses this service to receive and manage customer enquiries. The external processing provider may process information in line with its own operational and security procedures. We do not create a separate customer database for website submissions beyond the customer communication and enquiry management workflow that is already in place.
4. Data security
We use reasonable administrative, technical and organisational measures to protect customer information from unauthorised access, misuse and accidental loss. However, no website or online communication method can be guaranteed completely secure.
5. Data retention
We retain customer information only as long as necessary to respond to enquiries, maintain business records, meet legal or operational obligations or address a customer request. If information is no longer required, it may be removed or archived in accordance with applicable business practice.
6. Your rights
Customers may request access to, correction of or deletion of personal information they have shared with MAHIR ART GALLERY, where applicable and lawful. If you want to update or remove your information, please contact the business using the details below.
7. Cookies and analytics
This website may use basic cookies or analytics features if enabled by the website hosting or analytics provider. These tools are used to understand general site usage and improve performance. If cookies are active, they may be managed through your browser settings.
8. Third-party links
Our website may contain links to third-party websites, including maps and external contact channels. We are not responsible for the privacy practices or content of those websites.
9. Contact details
MAHIR ART GALLERY, owned and operated by MD IYAHIYA SK, can be contacted at mahirartgallery6@gmail.com or +91 70017 38982. The business address is Village Bhabta, PO Bhabta, PS Beldanga, District Murshidabad, West Bengal – 742134, India.
10. Effective date and updates
This Privacy Policy is effective from 17 September 2026 and may be updated from time to time to reflect business operations, legal requirements or website changes.